CUSTOMER CARE

PRIVACY POLICY

All information collected on our Site helps us better understand the interest of our HOOGA community.

HOOGA collects important customer information in an effort to personalize your HOOGA shopping experience. All collected information allows us to communicate with our customers about our products, services and promotions. At HOOGA, we are committed to maintain your privacy. The privacy policy described below covers the entire HOOGA website (The Site, We, Us, Our) and illustrates the manner in which HOOGA collects, uses, maintains the information collected from all users on www.findinghooga.com. By visiting and shopping on this website, you accept the practices described in this Privacy Policy automatically.

COLLECTED INFORMATION BY HOOGA

When you made purchase, submit your account information, or participate in any of HOOGA promotion or web activities, our Site collect your personal information such as name, contact, payment details (credit/debit card and banking details) and mailing address to fulfill your order. Additionally, your email address or contact details will be collected at various points within the site so that we can verify your order and shipping confirmations.

In addition, we will maintain a record of your purchase history, product interests and all relevant shopping behaviors that might enable us to improve your next shopping experience with us. Technology and analytics such Site use and traffic patterns are also considered to help us in enhancing the design of our website. At HOOGA, we are fully committed and understand that we must maintain high level of confidentiality and use customers’ information responsibly in accordance to PDPA acts and regulations that have been implemented in Malaysia and Singapore.

THIRD PARTIES INTEGRATIONS

Using Facebook/ Instagram, Ipay88 and Commerce.Asia Enterprise as well as other Site connection methods, we may utilize your personal data to improve your next HOOGA shopping experience. We take your privacy seriously and abide by all terms, policies and agreements of Facebook/ Instagram, Ipay88 and Commerce.Asia Enterprise. Your data will be kept secure and no actions are taken on your behalf without prior permission.

YOUR ACCEPTANCE TO BE PART OF HOOGA COMMUNITY

By using this Site, your have automatically agreed your acceptance to this policy at any time of your use of this Site. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance to be part of this HOOGA community.

HOOGA CARES & PROTECTS YOUR INFORMATION

We will never share/ sell your information to any third parties. We adopt appropriate data collection, storage and processing practices and security measures to protect against any unauthorized access, alteration, disclosure or destruction of your personal information inclusive of username, password, transaction history and data that have stored on our Site.

PROTECTION OF COPYRIGHTS FOR HOOGA SITE

HOOGA designs, samples, models, photos and all materials published on Site are HOOGA properties. All users of the Site are not authorized to copy or imitate in any way of our design. All website design, copy, graphics, photos and underlying source code on the Site are copyright to HOOGA and its affiliates, or their content and technology providers. Any other use of materials on this website – including reproduction for purposes other than those noted above, modification of items price, distribution or reproduction without the prior written permission of HOOGA is strictly prohibited. ALL RIGHTS RESERVED.

SUMMARY

HOOGA protects your privacy seriously and carefully. When accessing our Site, we want our HOOGA Community to feel confident that their personal information and purchase history, altogether with the credit card data is well protected. All information collected on our Site helps us better understand the interest of our HOOGA community and is on going effort to bring you improved service and shopping experience on www.findinghooga.com.

CONNECTING WITH THE HOOGA TEAM

If you have any questions about this Privacy Policy or concerning of your user experience with this Site, please contact us at: customerservice@findinghooga.com